Items can be returned within 30 days of purchase, provided they are unused, in original condition, and accompanied by a receipt. Customized items and earrings are non-returnable.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email.

We understand that plans change! You may cancel or update your order within 12 hours of placing it, as long as it hasn’t been processed or shipped.

We want you to absolutely love your jewellery. If something isn’t quite right, we’re happy to offer an exchange.

Yes! We stand behind the quality of our jewellery.

All our pieces come with a 12-month warranty that covers:

• Manufacturing defects

• Faulty clasps, chains, or settings

• Loose or missing stones (not due to accidental damage)

What’s not covered:

• Normal wear and tear

• Accidental damage or misuse

• Lost or stolen items